Question 1

How quickly can you fix my noisy operation?

Accepted Answer

In most cases, we can fix noisy garage door operation the same day you call. Our technicians carry common parts like rollers, hinges, and lubricants on their service vehicles.

Question 2

What causes noisy operation in garage doors?

Accepted Answer

Noisy garage door operation is typically caused by worn nylon or metal rollers, lack of lubrication, loose hardware, bent tracks, or aging springs. Regular maintenance can prevent most noise issues.

Question 3

Do you offer financing for new traditional door installations?

Accepted Answer

Yes! We offer flexible financing options for new garage door installations, with low monthly payments, quick approval, and terms from 12 to 60 months with no prepayment penalties.

Question 4

How long does a garage door spring replacement take?

Accepted Answer

A professional spring replacement typically takes 45 minutes to 1.5 hours. We always replace springs in pairs and carry common sizes on our trucks for same-day completion.

Question 5

My garage door won't open. What should I check first?

Accepted Answer

Check the power, remote batteries, safety sensor obstructions, manual lock, and wall button. If none solve the issue, common causes include broken springs, stripped gears, or disconnected cables—all requiring professional repair.

Question 6

How often should I replace my garage door cables?

Accepted Answer

Cables typically last 8-15 years with proper maintenance but should be replaced immediately if you notice fraying, rust, or visible damage. We recommend inspection during your annual maintenance visit.

Question 7

How long does a new garage door installation take?

Accepted Answer

A complete installation takes 3-5 hours for a single door or 5-8 hours for a double door, including old door removal, new panel assembly, opener installation, and safety testing.

Question 8

What's the difference between insulated and non-insulated doors?

Accepted Answer

Insulated doors provide better temperature control (10-20 degrees difference), energy savings, quieter operation, and increased durability. For Texas homes with attached garages, insulation pays for itself in 5-10 years.

Question 9

Can I add a smart garage door opener to my existing door?

Accepted Answer

Absolutely! Smart technology can be added to most openers made after 1993. Options include WiFi controllers, complete smart openers, and integration with Alexa, Google Home, and Apple HomeKit.

Question 10

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance annually, or semi-annually for heavy use. Regular maintenance extends door lifespan by 5-10 years and prevents costly emergency repairs.

Question 11

Are garage door springs dangerous?

Accepted Answer

Yes, springs are under extreme tension and can cause serious injuries if mishandled. Never attempt DIY spring repairs. We offer same-day emergency service for spring issues.

Question 12

What maintenance can I do myself?

Accepted Answer

Monthly DIY tasks include visual inspection, silicone-based lubrication (not WD-40), track cleaning, balance testing, and safety sensor testing. Leave spring adjustments and major work to professionals.

Question 13

Do you provide free estimates?

Accepted Answer

Yes! We provide free, no-obligation estimates with itemized parts and labor costs, multiple options, timeline, and warranty information. Transparent pricing with no hidden fees.

Question 14

What does your warranty cover?

Accepted Answer

All work comes with a 1-year warranty covering labor, parts (manufacturer defects), and workmanship. New doors include manufacturer warranties from 1 year to lifetime depending on the model.

Question 15

What payment methods do you accept?

Accepted Answer

We accept cash, checks, all major credit cards, financing with approved credit, and digital payments. Payment is due upon completion—we never ask for full payment upfront.

Frequently Asked Questions

General Questions

Repair Services

Installation & Upgrades

Maintenance & Safety

Pricing & Warranty

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